Air Partner plc ("Air Partner"), the global aviation services group, is pleased to announce that it has been appointed by Aurigny, the flag carrier airline of the Bailiwick of Guernsey, to manage its operations control centre in Alderney in order to improve efficiency, resilience and customer service.
Air Partner has created a dedicated Aurigny team to run the day-to-day flight operations, which is an extension of its existing 24/7 operations department. In addition to offering greater hours of operation, Air Partner can also tap into its extended workforce for further support if necessary, thereby offering the airline a more resilient service and greater staffing capacity - especially in times of disruption.
Mark Briffa, CEO at Air Partner, said: “We are delighted to be adding Aurigny to our extensive client base and have been working closely with the team on the ground to ensure a smooth handover in operations. The airline is relied upon by many members of the Guernsey community and we are look forward to providing them with our usual high customer service levels, which have become synonymous with Air Partner.”
Mark Darby, CEO of Aurigny, said: “Aurigny has taken this decision for several reasons, but predominantly to ensure that the airline’s operations run as smoothly as possible for the benefit of our customers. We are very much looking forward to working with the Air Partner team going forward.”
