Cargolux Airlines has launched an online customer portal, offering access to a seamless and transparent quoting & booking tool. The portal builds on the functionalities developed for the API. The interface will enable customers to log on, request an instant spot quote according to personalized criteria, as well as having full visibility of allocations, thereby enabling for the selection and booking of the best option.
The introduction of this portal is the latest step in Cargolux’s wide-ranging Sales digitalization. This transformation aims to enhance customers’ experience throughout their interaction with Cargolux. The online portal offers transaction options for all customer profiles, from international groups to local independent forwarders.
“With this new portal, Cargolux is moving closer to an omni channel connectivity experience for customers. The portal offers tailored quoting and booking in a few clicks and we are confident that this handy and timely solution will be highly appreciated by our customers”, says Mathieu Weber, VP Digital Sales & Marketing.
