Glen Mills, PA - Pilot Freight Services (Pilot), a worldwide provider of transportation and logistics services, introduces Pilot Truck Brokerage, the newly rebranded brokerage service based in Pilot San Diego formerly known as A & O Logistics. Pilot Truck Brokerage utilizes Tech Suite, which enables customers or operators to shop full truck load pricing in real-time.
Users of Pilot’s Tech Suite can log in and enter relevant information including origin, zip code, destination, preferred equipment types as well as driver types team or solo to obtain market-based real-time quote for FTL service. This process creates instant efficiencies by eliminating email exchanges which quite often involves customer wait times. Pilot Truck Brokerage connects client’s shipments with the best possible carrier, based on Pilot’s proprietary scoring model, at any given time. Additionally, users can initiate and track shipments, save quotes and generate activity reports all within the Tech Suite dashboard.
As a compliment to Pilot Truck Brokerage, a dedicated support team of regional managers monitor incoming requests and are available to lend expertise and recommend solutions as well as troubleshoot unexpected changes or requests. Additionally, Pilot implemented the Driver Connect mobile application to link drivers to Pilot Truck Brokerage directly. Driver Connect helps the drivers stay focused; while Pilot Truck Brokerage maintains a proactive real-time schedule to ensure on-time delivery.
“Pilot Truck Brokerage is a game changer for our current clients and potential customers. By bringing this service in-house we are giving our current customers a huge advantage of real-time pricing to supplement their existing freight services,” explains John Hill, president and chief commercial officer. “Providing efficient market-based solutions at the click of a button is just another way that Pilot is furthering our commitment of being a technology-forward, solutions-focused company.”