Norwegian Air Shuttle ASA’s reliance on the fuel-saving Boeing Co. 737 Max to underpin its ultra low-cost transatlantic strategy has exposed the loss-making carrier as the most vulnerable in Europe to the worldwide grounding of the plane.
The discount airline was among the earliest adopters of the new narrow-body, using its extra range to launch services on Europe-U.S. routes traditionally dominated by twin-aisle planes. But after the fatal crash in Ethiopia on March 10 put the Max out of action, Norwegian has had to scrap some flights and switch others to bigger aircraft, increasing costs and reducing competitiveness in an already cut-throat market.
The 737 grounding is costing Norwegian as much as 15 million kroner ($1.8 million) a day, according to Ole Martin Westgaard at Oslo-based DNB bank. The carrier has said “it is obvious” that expenses should be reimbursed by Boeing, but the situation is unclear and the reduced market value of the Max could “significantly hurt” the company’s sum-of-parts valuation, the analyst said.
The discount carrier has 18 Max jets, making it the biggest operator of the model in Europe ahead of German holiday company TUI AG, which has 15. Norwegian usually deploys them on services from Scotland and Ireland to the U.S., and between Norway and the U.K.
Bus Trip
While it’s now using older 737s on the latter routes, flights from Edinburgh to Stewart in upstate New York were terminated. Services from Dublin to Stewart and Providence, Rhode Island, were combined into a single flight to the New York town using a Boeing 787 sourced from Norwegian’s London Gatwick wide-body hub. People going to Providence have to complete their journey by bus.
“Passengers will be taken care of,” Bjorn Kjos, the carrier’s co-founder and chief executive officer, said in a video message on its website. “We are combining flights, reallocating aircraft and booking customers to other departures. Only a small part of our operation is affected.”
TUI is relying on other planes to cope with the Max grounding, which affects 10 percent of its 150-strong fleet, while leasing in one or two extra jets a day and more on weekends. It has also rerouted some flights, changed departure times and will postpone non-critical work, such as repainting, to maximize resources, a spokesman said.
Software Fix
In the Middle East, FlyDubai, which has 13 Max planes representing 12 percent of total capacity, is canceling up to 15 flights a day. Customers are being given the option of re-booking with the airline, transferring to sister carrier Emirates, or receiving a refund.
The 737 Max was grounded around the world amid concern the African tragedy that killed 157 people on board was caused by the same combination of malfunctioning sensors and a computer system that took over the plane that was blamed for a Lion Air crash last October. Boeing has said it’s finalizing software and pilot-training updates to address the issue, though the company’s best-selling jet is expected to remain grounded at least through April.
Norwegian’s use of the 737 Max and 787 allowed it to steal a march on bigger rivals by utilizing the improved efficiency of the new aircraft to offer transatlantic fares they couldn’t match. But problems with the planes have made the bet look like a bad one. The 787 fleet has already been affected by engine problems at Rolls-Royce Holdings Plc.
Norwegian said in October that the 787 engine issues had already cost it 1 billion kroner, including customer claims after airports struggled to cope with a rented A380 superjumbo.
Like other Northern Hemisphere airlines, the grounding has come during the low season for Norwegian, when part of the fleet typically stands idle, and could prove more disruptive once demand begins to climb toward summer. The carrier has already been slowing its capacity growth with the closing of four European bases and a slowdown in its long-haul expansion. The Edinburgh-Stewart route was earmarked to shut later in the year.
