Captain Cargo has launched an innovative AI-powered solution designed to transform the quoting process for forwarders worldwide. By leveraging over 50 years of industry expertise and 18+ years in technological innovation, the company’s platform promises to revolutionize efficiency, accuracy, and profitability in a $200 billion market.

Solving Industry-Wide Challenges

The airfreight industry has long been bogged down by outdated processes. Traditional quoting often takes 30 minutes to over 24 hours, with agents juggling countless emails and manual calculations. Even then, only 5-10% of quotes are typically awarded, and the lack of historical data impairs long-term strategic planning.

“Our industry has been left behind,” said Chris Condon, the second-time founder leading Captain Cargo. “With Captain Cargo, we’re not just catching up—we’re setting the new standard for airfreight quoting.”

Automation Meets Innovation

Captain Cargo’s AI-powered platform automates every step of the quoting process, from collecting rates and determining optimal price and route solutions to adding profit margins and accessorial fees. Quotes are then delivered directly to customers—all in under 60 seconds, 24/7/365.

Key features include:

  • White-Label Customization: Forwarders can brand quotes with their company logo.
  • Historical Data Analytics: Tools to track and analyze data, enabling strategic pricing adjustments.
  • Error-Free Automation: Eliminates human errors and ensures consistency.
  • Unlimited Responses: AI agents handle limitless quote requests, removing bottlenecks.

AirconAI is the back bone to Captain Cargo, currently processing up to 1,500 quotes a day with just half an agent.

Driving Profitability and Conversion Rates

By dramatically reducing quoting times and improving quote-to-award conversion rates, Captain Cargo’s platform not only saves hundreds of hours but also boosts overall profitability for airfreight businesses. With AI determining the best rates and tracking historical data, companies can restructure margins and optimize their operations.

“Our goal is to empower forwarders and shippers to focus on what they do best while our technology handles the complexities,” Chris Condon added. “The feedback has been overwhelmingly positive, and we’re excited to lead the airfreight industry into a new era.”

What’s Next?

Captain Cargo isn’t stopping at automating quotes. The company is actively exploring new ways to enhance the logistics and supply chain experience. Stay tuned for further developments.