CIRRO Fulfillment provides comprehensive returns services for retailers and brands. With the integration of Loop’s automated portal, customers can effortlessly initiate returns, request exchanges, or secure refunds. This streamlined process reduces manual tasks, making returns management faster and more efficient, while enhancing the customer experience. The partnership also helps retailers and brands save time and reduce costs related to reverse logistics, allowing them to focus more on business growth.

Hong Li, Global Head of Sales at CIRRO Fulfillment, said, “We are glad to accomplish this integration between CIRRO Fulfillment and Loop as part of our shared commitment to delivering an exceptional customer experience. This enables CIRRO Fulfillment to seamlessly manage returns through Loop, while Loop users gain access to our extensive global facilities and returns services.”

“We’re beyond excited to be partnering with the team at CIRRO Fulfillment. Our mutual merchants will now be able to combine the power of Loop and CIRRO Fulfillment to ensure a smooth and efficient experience in both their forward and reverse logistics, helping to keep logistics costs down and maximize profit margins. By enhancing the shopper experience with seamless returns, we’re empowering merchants to build stronger, long-lasting customer relationships.” said John-David Klausner, SVP of Business Development and Partnerships at Loop.