CMA CGM announce this latest update on the outbreak of Novel Coronavirus in the Hubei province and any impact to CMA CGM Group’s operations in Greater China.
CMA CGM Group’s Greater China leadership teams are closely monitoring the situation as part of a commitment to ensure the safety of employees whilst working towards mitigating any possible impact to customers’ operations.
Lunar New Year holiday extension
Please refer to 3 February update.
CMA CGM Group’s operations in Greater China
Except for Wuhan, all CMA CGM Group operations including Terminal, Warehousing, Depots, Offices and other facilities continue to operate uninterrupted as per usual.
Load/Discharge moves at Wuhan port have been suspended until further notice. CMA CGM customer service teams are in close contact with all affected customers following up on shipment status and discussing alternative transport plans.
CMA CGM Emergency Management Teams are monitoring the situation daily and we continue to review specific procedures and guidelines across all CMA CGM’s Group offices in China. All CMA CGM Group’s offices have solid Business Contingency Plan (BCP) ready, in case the situation escalates.
Offices
While CMA CGM offices continue to provide essential services through the extended holidays, we schedule to be fully operational as of February 10th.
Health and Safety measures taken by CMA CGM Group
Ensuring the health and safety of all CMA CGM employees and partners is a priority. The CMA CGM Group has undertaken significant preventive and proactive measures prior, during and after Lunar New Year to ensure we best safeguard CMA CGM employees’ health and safety and continue to manage CMA CGM day-to-day operations with little or no impact to CMA CGM customers’ supply chains.
Visitors to CMA CGM offices will be requested to wear a mask and make use of hand sanitizers prior to entering the premises.
For the health of CMA CGM seafarers, strict hygiene measures have been put in place onboard CMA CGM vessels. In order to limit their exposure to the virus, we are restricting CMA CGM crew from signing on/off at the affected ports. CMA CGM seafarers shall fully comply and cooperate with the local authorities for any pre-quarantine checks. Note that a potential delay to vessel schedule could happen in the event a vessel calls a port with sick crew member onboard.
Detention and Demurrage Free Time
Considering the exceptional circumstances, CMA CGM group will grant additional Free Time for D&D in Chinese ports as follows:
For containers already over their standard free time conditions, additional free time will be granted from January 31st to February 9th inclusive.
For containers with free time ending before February 9th, an extension of free time is granted until February 9th inclusive.
Capacity adjustment
Following the extension of LNY holidays, CMA CGM Group is adjusting capacity accordingly. Please refer to CMA CGM e-business site at http://www.cma-cgm.com/ebusiness/schedules in order to check CMA CGM departures of the week. You may also talk to yCMA CGM usual contact at CMA CGM offices.