CN and DP World, operators of the Centerm Terminal in Vancouver, announced the signing of a comprehensive Service-Level Agreement designed to further enhance the competitiveness of Canada’s Pacific Gateway and improve services for customers. The agreement ensures best practices are followed to improve productivity with the aim of increasing market share.

This agreement follows other recent CN supply chain collaboration agreements with ports on both the west and east coasts of Canada - part of CN’s continuing drive to promote balanced accountability among all port stakeholders.

The CN-DP World Service-Level Agreement will ensure that best practice technology is utilized where appropriate to meet the common goals of the parties. The two parties hope these objectives are achieved through commercial means that avoid unnecessary regulation or government intervention. CN and DP World will work closely on all matters related to security, in coordination with the relevant government agencies, with the goal of branding Centerm Terminal in Vancouver as a secure point of entry to North America.

Claude Mongeau, president and chief executive officer of CN, said: “DP World is an important, strategic partner of CN and this innovative Service-Level Agreement will lead to increased collaboration and information-sharing in order to make one of the country’s busiest gateways even more efficient.”

Matthew Hoag, general manager of DP World Vancouver, said: “We are pleased to be working even more closely with CN to help improve productivity. Sharing best practices is key to the overall improvement of intermodal transportation and more efficient supply chains for customers.”

To achieve the goals and take advantage of solid growth opportunities in Asia/North America trade, the parties agree to establish working subcommittees with senior, fully engaged personnel to coordinate operational issues, communications between the parties and other stakeholders, as well as commercial and business matters.