Customized solutions to be implemented to mitigate service disruptions

All marine terminals in Seattle and Tacoma continue operations at The Northwest Seaport Alliance. The NWSA remains committed to serving our customers and supply chain partners who depend on our gateway to deliver goods around the world.

Through a proactive customer outreach program, we are working to provide customized service solutions to mitigate operational disruptions to the supply chain. (For more information, please contact our team at [email protected]. We will respond to your inquiry within 24 hours.)

The NWSA has also developed a business continuity plan in coordination with our key industry partners in light of a forecasted cargo surge in late April to early May.

NWSA terminal operations

Keeping health and safety a top priority for everyone working on the waterfront, each terminal has modified its business continuity plan in response to the rapidly evolving nature of the novel coronavirus (COVID-19) pandemic.

To slow the spread of the virus, the international and domestic terminals have adopted mitigation plans, which include the implementation of social distancing measures, a reduction in access to terminals for nonessential personnel and minimizing in-person contact between workers and customers.

Terminals have enhanced and increased their cleaning and disinfecting services and are providing extra cleaning supplies, including hand cleaning stations. Please notify the terminal operators if you have any questions or concerns.

Terminals have on-call contractors in place for a complete terminal cleaning in the event of a COVID-19 outbreak.

All container terminals within the gateway are operating under normal business hours with very few exceptions. For the latest terminal schedule, visit the Terminals page on the NWSA website.