- Eng Kong is the first depot in Singapore to trial and customize this technology, after several locations such as Korea's HMM PSA New-port Terminal in Busan, which has adopted similar technology.
- The Singapore version is environmentally friendly as it will address carbon emissions and carbon footprint and reduce air pollution due to paperless processing.
- Significant productivity, safety, and manpower advantages with process times halved. Drivers can remain in their vehicles while streamlining the depot administration process.
- Eng Kong plans to expand the system to its other Singapore depots by 1Q2025, potentially boosting efficiency and throughput.
EKH Pte Ltd. has installed and customized Singapore’s first automated container seal dispenser systems to fit their depot’s Container Management Systems (CMS) systems.
Container seals are required to prevent theft and unauthorized access to the container contents. Previously, the seal collection process was highly manual, administrative, and time-consuming, taking an average of 30 minutes before drivers could obtain seals.
Eng Kong's wholly-owned subsidiary, Eng Kong Container Agencies Pte Ltd, has installed and customized Singapore’s first fully automated seal dispenser system which has helped cut collection time by half. The system is fully localized for Eng Kong’s depots, ensuring seamless integration with their current logistics infrastructure.
Drivers now follow a seamless and safer flow, and no longer need to disembark their vehicles - much like a drive-through. Upon entering the depot, time-consuming procedures are now eased up with the use of Automated Gate Registration, Acceptance, and Payment Functions with the use of Depot Appointment Information and Licensed Plate Recognition (LTR) Licensed Plate Recognition (LPR) technology and a cashless payment system. The driver then collects and quality-checks the container and seals it at the automated seal dispenser.
Labor shortage pressures could be further eased through automation, drivers will be able to transport more containers, and administrative staff could be trained for more strategic positions.
In Singapore, a total of 39.01 million TEUs were processed in 2023(1). At Eng Kong’s domestic depots, the introduction of automated seal dispensers is expected to significantly boost efficiency. As each minute saved per container adds up significantly, it has been estimated that this new initiative can save up to an estimated 50,000 man-hours per annum for the entire process from the time the driver arrives, processing, mounting the containers and collecting the seal from the dispenser machine near the entrance. These time savings will enable for reskilling the staff to other job opportunities, enhancing workforce capabilities and booth the driver(s) earning, while increasing efficiency.
Additionally, Singapore’s handling capacity is expected to double once the PSA Tuas Port is completed in 2040(2). Traffic congestion around busy depots will be eased and safety for drivers improved as they no longer alight their vehicles. Labor shortage pressures could be further eased through automation, drivers will be able to transport more containers, and administrative staff could be trained for more strategic positions.
Paul Ng, Co-Chairman of Eng Kong said, “As one of Singapore’s largest depot operators, we are committed to improving operational efficiency, reducing manual labor dependency, and improving the safety of our depots. As Singapore’s depots transition to Tuas, which is set to be the world’s largest automated port, investing in automated solutions will allow Eng Kong to remain at the forefront of this digital transformation. The world is watching Singapore and depot operators have a role to play in embracing technology and integrating advanced solutions, driving progress across the industry.”