Finnair Oyj said the coronavirus outbreak has led to so many flight cancellations that it’s taking about a month to refund passengers.
The delays, revealed in a tweet, show the scale of the challenge the epidemic poses for airlines as routes are cut, companies halt business trips, governments limit entry and people increasingly decide just to stay home.
Finnair customers headed elsewhere are now allowed to postpone travel at no extra cost, or get a full refund if they cancel by March 31.