myMALLORY extends Mallory Alexander’s customer service offering, allowing users to easily manage their supply chain

Memphis, TN - Mallory Alexander International Logistics has launched a new supply chain management application, myMALLORY, for full tracking/tracing visibility across all modes of transportation.

The app provides real-time, 24/7 updates and notifications to authorized users for all shipments being managed by Mallory Alexander Operations Team for a customer’s supply chain. 

“The myMALLORY app will allow our customers to make critical decisions with regard to scheduling, warehousing and other key variables while their cargo is still in transit,” said Terry Maready, Chief Information Officer (CIO), Mallory Alexander.

The app has been designed to enhance Mallory Alexander’s existing customer service offering and provides tracking/tracing and extensive details as a shipment moves through the supply chain.

In addition, the app provides the latest industry news updates, as well as contact details for all branch offices so users can have direct access to their customer support team. 

MyMALLORY also contains a vast amount of rich data for thousands of customer shipments.

Users can set preferences for viewing current and historical data as well as a range of app notifications from one shipment to all shipments in their supply chain.

“Customers are more tech-savvy and tech-demanding, and myMALLORY brings together the latest technology with our longstanding logistics expertise to meet their requirements in a mobile environment,” added Maready. 

Future updates to the myMALLORY app will include new features such as Order Management capabilities, as well as access to shipment documentation, providing users with digital versions of documents such as bills of lading, commercial invoices and packing lists on their mobile devices.