IAG Cargo would like to update all its customers regarding system issues which has affected parts of our cargo operation.
IAG Cargo has begun to automatically rebook customers shipments that have been affected onto the next available service.
Operational Guidance for collection and delivery at our main hubs is as follows:
LHR
Our premium and general cargo facilities at LHR are continuing to accept collections and deliveries.
Please note that IAG Cargo is experiencing delays at its general cargo facility. Please check your booking details on IAGCargo.com to check your delivery and collection times have not changed.
LGW
Our cargo services at LGW are continuing to accept collections and deliveries. Please check your booking details on IAGCargo.com to check your delivery and collection times have not changed.
MAD
Cargo services operating as normal.
DUB
Cargo services operating as normal.
IAG Cargo would like to apologize for the disruption. IAG Cargo teams are working hard to get our customers shipments where they need to be and return our operation to normal.
