The ESC and ELAA held an exploratory meeting between members to discuss documentation issues. Further meetings are due to be held to further develop some of the problem areas provisionally explored. ESC Secretary General Nicolette van der Jagt said, ‘This is one of the issues our members have urged us to look into with carriers. This marks a positive step in relations between shippers and carriers we look forward to making progress on,’ ELAA Executive Director Chris Bourne said it was ‘an encouraging first step.’