ODW Logistics (ODW), a national third-party logistics (3PL) provider specializing in integrated solutions, has partnered with Passport, a global e-commerce solutions provider, to expand international parcel fulfillment capabilities for e-commerce brands. This collaboration allows ODW to streamline global shipping processes and provide seamless, end-to-end support for companies entering or growing in international markets.
Navigating the complexities of international shipping–including customs, duties, and tracking–can be a significant barrier to growth for many e-commerce businesses. By integrating Passport’s expertise in cross-border logistics, in-country enablement, tax & product compliance, and tracking technology, ODW addresses these challenges head-on and equips brands with the tools they need to thrive in the global marketplace.
"Our collaboration with Passport demonstrates our dedication to delivering innovative solutions that simplify processes like international parcel shipping. This enhanced service empowers our clients to confidently expand their operations and meet the increasing demands of global e-commerce and cross-border parcel shipping."
For Passport, the partnership underscores its mission to empower 3PL providers like ODW. “Our goal is to remove barriers and complexities in international commerce,” said Tom Griffin, President of Passport. “By improving reliable shipping, visibility, enabling faster customer clearance, and enhancing the end-user experience, we’re helping ODW and their customers unlock untapped potential.”
Key benefits of the partnership include:
- Localized Support: Streamlines customs clearance, payments, and tax compliance tailored for over 180 countries.
- Enhanced DDP (Delivery Duty Paid) Shipping: Offers faster, hassle-free deliveries with transparent pricing, eliminating unexpected customer fees.
- Advanced Tracking: Industry-leading visibility tools to improve customer satisfaction and reduce support costs.
- Subscription & Returns Management: Tools to simplify ongoing customer interactions and loyalty-building processes.
- Expert Insights: Dedicated hands-on customer service to support brands at every step of their global expansion journey.
This partnership reflects ODW Logistics’ ongoing mission to deliver tailored, scalable solutions that meet its customers' evolving needs. With this enhanced international shipping capability, ODW continues to set the standard in logistics and supply chain innovation.