Phillips Connect has promoted Cliff Creech to Vice President of Customer Engineering. In this role, Cliff will be responsible for customizing telematics solutions to meet customer needs, leading product/feature development, integrating third-party products, and other support functions within Phillips Connect to deliver the highest quality and best solutions for their customers.

Cliff joined Phillips Connect in 2018 after a 20-year career with Norfolk Southern Corporation. Cliff’s duties at Norfolk Southern involved managing nationwide maintenance programs for 70,000+ containers and chassis. This experience gave Cliff important insights into the issues fleets face, which he has since brought to Phillips Connect.

Cliff Creech

“Cliff has been an asset to this company since Day One,” said founder and CEO, Rob Phillips. “It’s been a great joy working with Cliff and watching him grow professionally. Cliff is going to do great things at Phillips Connect, and I couldn’t be more proud to have him as a key member of the Phillips Family.”

“Cliff and I have worked alongside one another since he joined Phillips Connect, and I’ve watched him take our products and implement them successfully with some of the largest fleets in North America,” said EVP, Jim Epler. “He is not only incredibly knowledgeable in the field, but also a pleasure to work with and learn from. We are ready to see him continue to take it to the next level, and this promotion will create new opportunities for both Cliff and Phillips Connect.”

Technology adoption in fleets demands close communication between individual and unique fleets and their suppliers so the best solutions can be provided. Each fleet has its own needs that Phillips Connect can address through its unique and customizable telematics solutions.

“Phillips Connect‘s success is driven by our focus on identifying customer needs and delivering practical telematics solutions,” commented Cliff. “I am gratified to be able to present these solutions to customers to help improve visibility of equipment condition and capture all of the related benefits. Rob Phillips and Jim Epler have both supported and mentored me along the way and I appreciate the trust they have shown with this promotion.”