Growth reflects increases in online consumer demand & global focus

Lima, PA - As a featured exhibitor at the 2018 Home Delivery World Show (Booth #225) in Atlanta, GA, Pilot Freight Services (Pilot), a worldwide provider of transportation and logistics services, has released preliminary first quarter numbers demonstrating significant growth not only in the e-commerce sector but also across all service areas. Pilot’s 2018 first quarter revenue has increased 22 percent over the same time period last year. Reflecting Pilot’s ongoing commitment to serve the ever-increasing e-commerce industry, revenue in this division has grown nearly 21 percent over Q1 in 2017.

While the H3D segment started with large screen television delivery as the primary product, the sector has evolved as home furniture delivery and set up is now the top consumer purchase. Attendees at the Home Delivery World Show reflect the current diversity in the H3D market as mass retailers offer online products ranging from dining room sets to sporting equipment and home spas. Pilot has enhanced its service offerings as the category has matured to better serve their clients with increased global focus with faster customs clearance and compliance, greater investment in larger logistic centers with customized solutions ranging from line haul services to inventory management and product disposition to last mile delivery in several markets across the country. As more countries embrace online ordering and home delivery of heavy weight products, Pilot has developed expedited shipping solutions for its e-commerce business, both locally and internationally, with faster delivery times and more transparency through the shipping process. While e-commerce has historically driven revenue growth for Pilot, the last two quarters, Q4 2017 and Q1 2018, have shown consistent gains across all product lines.

“Pilot is poised to anticipate and meet our client’s international and local shipping needs as consumer demand increases across the globe,” says John Hill, president and chief commercial officer. “This delivery model requires companies like Pilot to have fast transit times, hit exact appointment windows, and for the customer to have a courteous in-home experience.”

Pilot has expanded warehousing and inventory management capabilities across US markets with new services including El Paso’s authorization as a Foreign Trade Zone and new facilities in Las Vegas, Salt Lake City, Newark, NJ, as well as an increased presence internationally with a new station in Montreal, the company’s third location in Canada.