Reliable and affordable freight transportation is key to ensuring goods are delivered safely and on time throughout the United States. Mastio and Company released the results from a 2021 study of businesses and individuals using LTL (less than load) carriers to transport shipments nationally. Survey respondents overwhelmingly ranked Peninsula Truck Lines #1 overall.
Mastio and Company interviewed over 1,700 businesses and individuals working with LTL carriers. Respondents stated their deciding factors in choosing a carrier from shipments delivered on time with no damage to rate stability and professionalism of drivers. Of all participating LTL carriers, Peninsula Truck Lines ranked #1 in the following categories:
• Shipments picked up and delivered when promised
• Shipments delivered with no shortages or damages
• Courteous and professional drivers
• Ease of doing business
• Billing accuracy
• Rate stability
• Weighing accuracy
• Competitive pricing
• Consistent transit times
• Proactive communications
Peninsula Truck Lines is the leading regional LTL carrier in the Pacific Northwest and continues to expand the service area. Facilities throughout Washington and Oregon, and in Boise, Idaho and Vancouver, BC have enabled Peninsula to provide expanded service throughout the Northwest. In addition, carrier partnerships allow Peninsula Truck Lines to service other national regions and Canada.
“We always want our customers to get the best value especially during a global pandemic. When we hear it from their own words in the Mastio study, we know that we are doing things right,” said Brent Vander Pol, President of Peninsula Truck Lines. “The study results help us shape the focus and direction of our business so that we can continue exceeding service expectations as we have done since we began operations in 1951.”
