Chile-based ground handler UASL of the Ultramar Group is the launch customer for Hermes NG, a Cloud-hosted, fully modular, pay-as-you-go cargo management ecosystem.

UASL will use Hermes NG’s Business Intelligence (BI) module for event reporting and analysis at Santiago Airport (SCL) to improve handling efficiency and boost handling times to meet Customs' service requirements.
UASL chose the BI module of Hermes NG after Hermes’ flagship cargo management system, Hermes 5 (H5), was completed in quarter four last year.
“BI generates smart data, not just data, and the app’s in-built event reporting means users can look into when, where and why issues like bottle-necks arise, at any point in the cargo handling process,” said Alex Labonne, Chief Technology Officer (CTO), Hermes.
“This event-based data can then be used to make informed and targeted operations level decisions that improve both efficiency and reporting.”
Hermes NG is built on the technology behind H5, and its modules can be used as standalone applications or to expand the cargo management capability of H5.
“We went with the BI module of Hermes NG because of its well-designed and easy to learn user interface that makes adoption natural and simple,” said Diego Castillo, Operational Project Manager, UASL.
“It is still uncommon to use advanced systems like Hermes NG for business insights in the cargo logistics industry in Chile, so the BI module will give us an edge over our competitors.”
UASL will be the first company globally to adopt Hermes NG when the final testing phase wraps up at the end of this month.
“As a modular system, customers can choose individual NG apps on a need-to-use basis, and because Hermes NG is entirely Cloud-hosted, there is no need for servers or data-infrastructure, reducing capital expenditure significantly,” said Mr Labonne.
“Hermes NG, as a cargo management ecosystem, creates real value for our customers and their business partners while marking the launch of a new kind of business model.”