DHL Supply Chain, the Americas leader in contract logistics and part of Deutsche Post DHL Group, has appointed Kraig Foreman as President, eCommerce in North America. As a member of the North American Board of Directors and head of the new eCommerce sector, Foreman will lead the development and implementation of a dedicated strategy in North America to help DHL Supply Chain’s eCommerce customers realize their growth ambitions. His focus will be on building out the operational and commercial platform that DHL Supply Chain has established in recent years to support e-commerce supply chains, which already includes 25 dedicated eCommerce sites shipping 150 million units annually.

Kraig Foreman
Kraig Foreman

“DHL Supply Chain North America has seen extremely dynamic growth in demand both from dedicated e-commerce players and companies that are expanding their omnichannel offerings. For this reason, we have decided to strengthen our focus with dedicated eCommerce sector leadership,” said Scott Sureddin, CEO, DHL Supply Chain North America. “Kraig has made a significant contribution to the growth and development of our eCommerce and fashion accounts in recent years and his team has demonstrated an in-depth understanding of how to create advantage within e-commerce supply chains. I am certain that he will lead our business – and our customers – to further future growth in this exciting sector.”

Kraig Foreman joined DHL Supply Chain in Canada in 1996 and has worked in a number of roles in sectors including retail, consumer goods and automotive in the U.S. and Canada. He has supported customers across the region with project management, operational start-ups, operations and solutions design. For the last 15 years, he has held executive roles primarily within the retail sector, with his focus in the last ten years increasingly devoted to the development of services for the eCommerce sector. 

“I am looking forward to steering the passion, commitment and expertise of our eCommerce team towards delivering even more successful solutions for our customers in North America, whether that’s established online retailers or even companies in other verticals who are looking to build an effective e-commerce channel, which has become an increasing priority today due to the change in consumer expectations” said Kraig Foreman, President, eCommerce, DHL Supply Chain North America. “By leveraging the industry-leading resources of DHL Supply Chain in this market, including our expansive fulfillment and transportation network, we will allow our customers to confidently and profitably grow their e-commerce business. Our focus will be on continuing the development of the necessary fulfillment and service strategies to help our customers in simplifying their processes, building flexibility into their supply chains, maximizing service, and most importantly growing sales with profitability.”